Privacy Policy

Last Updated / Effective Date: 2024-02-18

ClenchAlert respects your privacy. This Privacy Notice describes how we process Personal Information provided, collected, or disclosed in the course of providing our products or services (“Services”) and on websites, applications, social media pages, and other platforms that link to this Privacy Notice.

This Privacy Notice is available to consumers with disabilities. If you need this policy in an alternative downloadable format, please contact us.

1. Personal Information We Collect

We may collect a range of Personal Information. “Personal Information” means information that uniquely identifies, relates to, describes, or is reasonably capable of being associated with or linked to you.

Contact Information

If you submit an inquiry or provide information through our website, we may collect contact information such as name, address, email address, demographic information, and phone number.

Commercial Information

If you submit an inquiry or provide information on our website, we may collect commercial information including purchases, subscriptions, and Services you have shown interest in.

Usage Information

When you use our website, we may automatically record information, including your IP address, device geolocation, browser type, referring URLs, ISP domain names, and other information regarding your interaction with our website.

Communication Information

We may collect Personal Information contained within your communications with us, including audio, electronic, or visual information, screen sharing views, and files you provide via email, chat, social media, telephone, or otherwise. Where permitted by law, we may maintain records of calls and chats with our agents, representatives, or employees.

2. How We Collect Personal Information

Directly From You

We collect Personal Information you provide to us, for example if you contact us, request or purchase Services or information, or sign up to receive updates.

From Third Parties

We may collect Personal Information from third parties including business partners (such as Shopify), subcontractors, advertising networks, analytics providers, and search information providers.

Through Online Tracking Technologies

We use cookies and similar technologies to collect Personal Information related to activity on our website. See the Cookies and Tracking Technologies section below.

3. How We Use Personal Information

To the extent permitted by applicable law, we use Personal Information:

  • To provide and personalize our Services (e.g., fulfilling orders and transactions, processing payments, customer service, maintaining accounts, verifying eligibility, and maintaining business records).
  • For internal research and development (e.g., improving service quality, testing and verifying performance, and creating new Services).
  • For marketing (e.g., sending messages, notices, newsletters, surveys, promotions, and event information).
  • For communicating with you (e.g., responding to questions and comments).
  • For legal, security, or safety reasons (e.g., preventing fraud, enforcing policies, responding to security incidents, and complying with legal requirements).
  • As part of a corporate transaction (e.g., sale of assets, acquisition, merger, or bankruptcy).

4. How We Disclose Personal Information

We may disclose Personal Information in the following circumstances:

  • Service Providers: We disclose Personal Information to third-party service providers as necessary to support our Services or operations.
  • Legal Obligation or Safety Reasons: We may disclose information when we believe disclosure is necessary to comply with law, enforce agreements, prevent fraud, respond to security concerns, support auditing/compliance, or protect rights and safety.
  • Merger or Change of Control: We may disclose Personal Information as needed if we are involved in a merger, acquisition, or transaction involving a change of control, including bankruptcy. Where required, we will provide notice.

5. Cookies and Other Tracking Technologies

We and our service providers may use cookies and similar technologies to collect usage and browser information about how you use our website. This helps operate features, personalize your experience, and understand what users find most useful.

You can typically block, delete, or disable cookies in your browser settings. Your mobile device may allow you to disable unique identifiers and location transmission. If you reject cookies, some features may be limited or unavailable.

We do not respond to “Do Not Track” (DNT) signals at this time.

6. How Long We Keep Your Personal Information

We retain each category of Personal Information as long as necessary to fulfill the purposes described in this Notice, unless a longer retention period is required by law.

Factors used to determine retention include: providing requested Services, maintaining an ongoing relationship, legal obligations, obligations to third parties, recordkeeping policies, business interest in providing information about Services, or other lawful business purposes.

7. How We Protect Personal Information

We use commercially reasonable efforts to protect confidentiality and security of Personal Information. However, we cannot guarantee security during transmission or storage.

8. International Use of our Services

Our website is hosted in the United States. If you visit from outside the U.S., your information may be transferred to, stored, collected, or processed in the United States.

9. Children’s Privacy

We do not knowingly collect Personal Information from children under 13 without verified parental consent. If we learn we collected such information, we will delete it. Parents/guardians may contact us if they believe a child submitted information.

10. Links to Third-Party Websites

We are not responsible for privacy practices of third-party websites or services linked to or from our Services. Review third-party notices before sharing Personal Information.

11. Your Choices and Controls

Depending on where you live, you may have rights regarding collection, use, and disclosure of your Personal Information. To request to exercise rights, contact us. We may need to verify your identity and may deny or partially fulfill requests as permitted by law.

To opt out of marketing communications, email us or follow unsubscribe instructions included in messages. Even if you unsubscribe, we may still send important transactional or administrative messages. If you withdraw consent or object to processing, or choose not to provide certain information, we may be unable to provide some or all Services.

12. Changes to this Privacy Notice

We may modify this Privacy Notice from time to time. Please review it periodically. We will provide notice if material changes are made. Unless otherwise stated, changes apply immediately upon posting.

13. Contact Us

If you have questions about this Privacy Notice, contact us at:
Email: Marketing@hawkeyegroup.onmicrosoft.com
Mail: Hawkeye Group, 3522 Commerce Dr, Warsaw IN, 46580